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Conversion Rate Optimization

CRO & CONVERSION STRATEGY

Selected CRO, Experimentation & Funnel Results

My conversion work sits at the intersection of acquisition, landing-page relevance, customer intent, experimentation and measurement. The objective is not to run tests for the sake of testing. It is to identify the friction most likely to affect commercial performance, prioritise the right intervention, and measure what happens downstream.

How I approach CRO

  1. DIAGNOSE

    Understand traffic, buyer intent, funnel behaviour, messaging, measurement and the commercial context before proposing changes.

  2. PRIORITISE

    Rank opportunities by likely business impact, evidence, confidence, effort and where the biggest constraint appears to be.

  3. INTERVENE

    Use the appropriate method: direct improvements when evidence is strong, directional validation where appropriate, or structured experimentation when traffic and uncertainty justify it.

  4. MEASURE

    Evaluate not only page-level conversion but also lead quality, activation, CAC, pipeline and revenue where downstream data is available.

Selected work and outcomes

B2B SaaS · PeopleHR

Building conversion optimisation into the growth engine

CRO was part of the wider acquisition and revenue system rather than an isolated optimisation function. I worked across landing pages, messaging, acquisition funnels, trial and demo paths, analytics and downstream commercial performance.

4 years
Structured A/B testing using Optimizely and VWO
2900%
Return on marketing investment
£15M ARR
Growth from zero revenue before acquisition

The wider result reflects the complete growth system, not CRO in isolation.

B2B HR SaaS · Lanteria

Improving activation and qualified pipeline

Worked across positioning, acquisition, paid media and conversion paths to improve the connection between campaign intent, product value and the next step in the funnel.

37%
Activation improvement
2×
Qualified pipeline
42%
Reduction in blended CAC
2.3×
SQL volume

Results came from the broader acquisition and conversion programme, including positioning, paid acquisition, funnel improvements and conversion work.

B2B SaaS · Consulting Portfolio

Turning traffic into stronger commercial outcomes

Across SaaS growth engagements, I have worked on landing-page relevance, offers, conversion paths, traffic quality, analytics, buyer intent and funnel optimisation.

+183%
Conversions
+141%
Qualified leads

Portfolio-level results across growth engagements. Performance varies by company, market, offer, traffic and funnel maturity.

Relevant tools & methods

  • GA4
  • Google Tag Manager
  • Optimizely
  • VWO
  • Omniconvert
  • Funnel Analysis
  • Landing-Page Optimisation
  • A/B Testing
  • Customer Research
  • Paid Search
  • Conversion Measurement

Want to see how I think through a conversion problem?

Some client work and detailed audits cannot be published publicly. I can share additional anonymised examples covering diagnosis, hypotheses, prioritisation, landing-page recommendations and measurement approach where appropriate.